This article contains a summary of setting up the N.Rich platform.
Review and execute the agreement
In order to use N.Rich you need to have a valid license agreement. Your N.Rich representative will send you the agreement using Docusign. It consists of the "Order Form" that describes what your license includes and "General Terms", which describe the necessary terms and conditions for the relationship.
See our FAQ for the agreements.
With your permission N.Rich stores and processes personal data of end-users visiting your website or within your marketing automation system in pseudonymized format (id's and account level IP-addresses).
From GDPR perspective N.Rich operates as the Data Controller from EU General Data Protection Regulation (GDPR) perspective. The related terms are covered in the "General Terms" appendix of our agreement (section 8, Data Processing) and our Privacy Notice, so no Data Protection Addendum (DPA) is necessary.
From the California Consumer Protection Act (CCPA) perspective, there are no strict guidelines about whether using cookies and IP addresses for targeting advertising is considered as "sale of personal data", but N.Rich still adheres to the CCPA requirements on providing access to Do Not Sell My Personal Data functionality.
Read more about the privacy review here.
Information security review
With your permission, N.Rich stores and processes sales opportunity data, which is often considered as company sensitive data. N.Rich approach to information security is based on ISO/IEC 27002 standard. We are happy to describe our information security practices in more detail informally or as a part of a formal security assessment process.
Read our FAQ about Information security review here
Install N.Rich tag on your website
N.Rich tag is used for analytics and gathering behavior data for campaign optimization.
See guideline to setting up the N.Rich tag
Your N.Rich representative will create an administrator user account for you. You will receive an email from email@example.com, which will include a link for setting up your password. If you don’t receive the email, please check your junk email folder. The email expires in 24 hours, so please make sure to act immediately. As an administrator you can add more user accounts to N.Rich by using the Manage Users functionality on the top right corner of N.Rich control panel under your email address.
You can find troubleshooting guidelines about user accounts here.
N.Rich account setup
In order to start using your account effectively, you need to add your company details to N.RIch Account Setup found under your name on the top right corner. Here need to add a Business name and logo used on some ad formats and also add any domains your company is using. Domains are included to ensure analytics is able to filter your internal traffic from relevant traffic.
Read more about account setup here.